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An issue with Cathay Pacific?

Cathay Pacific

Here's a guide through people's most frequent issues with Cathay Pacific and how to sort them out. Get all the available contact options to reach Cathay Pacific and how to file a complaint.

Cathay Pacific telephone numbers

Customer Services 08009178260
Passenger Assistance - Outside UK 00442037881799
Trade Support 08009178264
Baggage Solutions - Gatwick 443300948860
Baggage Solutions - Heathrow 2087450823
Baggage Solutions - Heathrow 2087450824
Baggage Solutions - Manchester Airport 443300948861

Cathay Pacific Airways is a Hong Kong-based airline company that was founded in 1946. The airline operates both international and regional routes out of its main hub at Hong Kong International Airport. Cathay Pacific is one of the founding members of the Oneworld alliance, and also has codeshare agreements with numerous other airlines.

Cathay Pacific Airways began operations in 1946 as an intra-China airline. It wasfounded by American Roy C. Farrell and Australian Sydney H. de Kantzow. The two men had met earlier while flying for the China National Aviation Corporation (CNAC). Cathay Pacific Airways' first aircraft was a Douglas DC-3, which it used to fly between Hong Kong and Rangoon (now Yangon).

In 1951, Cathay Pacific became the first airline to fly over the Himalayas. The airline began flying to London in 1972, making it the first Asian airline to fly to Europe. Cathay Pacific Airways operates flights to over 160 destinations worldwide, including 37 destinations in Mainland China and 11 destinations in South East Asia. In addition to its main hub at Hong Kong International Airport, the airline also has hubs at Beijing Capital International Airport, Bangkok Suvarnabhumi Airport and Singapore Changi Airport.

Cathay Pacific Airways is one of the world's leading airlines, with a fleet of over 150 aircraft. The airline has been ranked as one of the world's best airlines by various travel magazines and websites, including Condé Nast Traveller, Skytrax and TripAdvisor.

What is Cathay Pacific Covid policy?

Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Find out the latest updates regarding Cathay Pacific flights here. Just regarding Covid-19 updates go to this link.

What are the terms for reimbursement for cancelled or delayed flights with Cathay Pacific?

If you need to cancel your ticket or request a refund click here. Read about free cancellation eligibility, how to cancel your booking and secure a refund and about your ticket change options

How do I check in for my Cathay Pacific flight?

If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. For online check-in go to this link. Sign in using your membership number or username and password.

How do I manage my Cathay Pacific flight booking?

If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. Click here to manage your Cathay Pacific flight. Sign in using your membership number or username and password.

What is the status of my Cathay Pacific flight?

To track and check the status of a Cathay Pacific flight click here. Search by flight number and departure date or by route.

How to contact Cathay Pacific?

To contact Cathay Pacific, either to file a claim, ask a questions or any other reason, you can do so by calling : 08009178260 (Customer Services) 00442037881799 (Passenger Assistance - Outside UK) 08009178264 (Trade Support) 443300948860 (Baggage Solutions - Gatwick) 2087450823 (Baggage Solutions - Heathrow) 2087450824 (Baggage Solutions - Heathrow) 443300948861 (Baggage Solutions - Manchester Airport)

You can also reach Cathay Pacific online through this options: