An issue with China Southern Airlines?

China Southern Airlines

Here's a guide through people's most frequent issues with China Southern Airlines and how to sort them out. Get all the available contact options to reach China Southern Airlines and how to file a complaint.

China Southern Airlines telephone numbers

Customer Service 008664008695539
Sky Pearl Club 00862086682000
London Office updateinfo

What is China Southern Airlines Covid policy?

Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Click here to read about China Southern Airlines Covid-19 prevention measures.

What are the terms for reimbursement for cancelled or delayed flights with China Southern Airlines?

If you had a problem with a flight, such as a cancellation, delays or you were denied boarding you should ask if you are eligible for compensation. These may include a hotel room to wait for the next available flight, phone calls, refreshments or a choice for reimbursement. To request a refund for your China Southern Airlines flight visit their Change and Refund website.

How do I check in for my China Southern Airlines flight?

If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. Go to this link for online check-in.

How do I manage my China Southern Airlines flight booking?

If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. You can manage your China Southern Airlines booking by clicking here. Enter your mobile, email, Sky Pearl number or ID and password.

What is the status of my China Southern Airlines flight?

Enter the departure city, arrival city and flight date on the China Southern Airlines flight status website. You can also search by flight number.

How to contact China Southern Airlines?

To contact China Southern Airlines, either to file a claim, ask a questions or any other reason, you can do so by calling : 008664008695539 (Customer Service) 00862086682000 (Sky Pearl Club) updateinfo (London Office)

You can also reach China Southern Airlines online through this options: