An issue with Hainan Airlines?

Hainan Airlines

Here's a guide through people's most frequent issues with Hainan Airlines and how to sort them out. Get all the available contact options to reach Hainan Airlines and how to file a complaint.

Hainan Airlines telephone numbers

Customer Service 0080087689999

What is Hainan Airlines Covid policy?

Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Read about Hainan Airlines safety measures and Covid-19 policy here.

What are the terms for reimbursement for cancelled or delayed flights with Hainan Airlines?

If you had a problem with a flight, such as a cancellation, delays or you were denied boarding you should ask if you are eligible for compensation. These may include a hotel room to wait for the next available flight, phone calls, refreshments or a choice for reimbursement. This is the online refund application website. Read about it and fill the form to submit a request.

How do I check in for my Hainan Airlines flight?

If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. For online check-in go to this link. Enter your last name and ID Card, Passport or e-ticket number.

How do I manage my Hainan Airlines flight booking?

If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. Click here to manage your Hainan Airlines booking.

What is the status of my Hainan Airlines flight?

Search for a flight status on this link. You can search by route or flight number and date.

How to contact Hainan Airlines?

To contact Hainan Airlines, either to file a claim, ask a questions or any other reason, you can do so by calling : 0080087689999 (Customer Service)

You can also reach Hainan Airlines online through this options: