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An issue with Kuwait Airways?

Kuwait Airways

Here's a guide through people's most frequent issues with Kuwait Airways and how to sort them out. Get all the available contact options to reach Kuwait Airways and how to file a complaint.

Kuwait Airways telephone numbers

Sales Phone 02074120006
Reservations 02074120007
Cargo 02087457498
Cargo Ops 02087457427
Heathrow Airport 02087457772
Heathrow Airport 02187457773
Heathrow Airport 02187457774
Heathrow Airport 02187457775
Heathrow Airport 02187457776

Kuwait Airways Company is the flag carrier airline of Kuwait. It is headquartered in the Farwaniyah Governorate. The airline operates scheduled services to destinations in the Middle East, Africa, Asia and Europe from its main base at Kuwait International Airport.

The airline was established as a private company in 1953. It commenced operations on 1 April 1954, using two Douglas DC-3 aircraft leased from Lebanese International Airlines. In 1963, the airline became a public company as a result of the merger of two private airlines, Al-Naser Airlines and Arabian Airways. In 1984, the airline was privatized. On 25 May 2007, the airline announced that it would be rebranded as "KAC" (Kuwait Airways Corporation) following a decision by the Kuwaiti government to change the name of the state-owned company to match that of the national carrier.

The airline has been banned from flying over Iraqi airspace since Saddam Hussein's invasion of Kuwait in 1990. The ban has been progressively lifted since 2003, with flights resuming to Baghdad in October 2008.

In March 2015, Kuwait Airways announced it would suspend all flights to Cairo indefinitely due to security concerns. The suspension came shortly after Egypt's downing of a Russian passenger jet that had taken off from Sharm el-Sheikh International Airport. On 12 April 2016, Kuwait Airways announced it would resume flights to Cairo after Egypt lifted the flight ban.

Since its inception, Kuwait Airways has been one of the region's leading airlines, serving 43 destinations in 29 countries as of September 2016. The airline has a fleet of 29 aircraft comprising Airbus A320s, A330s and Boeing 777s

What is Kuwait Airways Covid policy?

Due to the Covid-19 pandemic it is important that you check each airline travel updates before booking a flight as well as right before your flight. Read the Covid-19 updates here and to know more about travel guidelines click here.

What are the terms for reimbursement for cancelled or delayed flights with Kuwait Airways?

If you had a problem with a flight, such as a cancellation, delays or you were denied boarding you should ask if you are eligible for compensation. These may include a hotel room to wait for the next available flight, phone calls, refreshments or a choice for reimbursement. Click here to know if you are eligible for a refund.

How do I check in for my Kuwait Airways flight?

If your flight is coming up we recommend you do your check-in online, this way you will be able to bypass lines and avoid some of the airport hassle. You can begin your online check-in between 24 and 3 hours prior to departure of the flight. Search for your flight with departure airport, last name and booking reference or e-ticket number here.

How do I manage my Kuwait Airways flight booking?

If you have already booked your flight you can add baggage, select your seat, change your flight, the passenger details, view the booking, insure your travel, select special meals among others online. Manage your Kuwait Airways booking here.

What is the status of my Kuwait Airways flight?

Check for a flight status here. Search for a Kuwait Airways by route or flight number and departure date.

How to contact Kuwait Airways?

To contact Kuwait Airways, either to file a claim, ask a questions or any other reason, you can do so by calling : 02074120006 (Sales Phone) 02074120007 (Reservations) 02087457498 (Cargo) 02087457427 (Cargo Ops) 02087457772 (Heathrow Airport) 02187457773 (Heathrow Airport) 02187457774 (Heathrow Airport) 02187457775 (Heathrow Airport) 02187457776 (Heathrow Airport)

You can also reach Kuwait Airways online through this options: