An issue with Thai Airways?

Thai Airways

Here's a guide through people's most frequent issues with Thai Airways and how to sort them out. Get all the available contact options to reach Thai Airways and how to file a complaint.

Thai Airways telephone numbers

Customer Services 02074091463
Royal Orchid Plus 2079079532
London Cargo 02085640190
Customer Relations 02079079548
London Airport 02089767911

What is Thai Airways Covid policy?

Read about entry requirements, plan your trip, special hygiene measures and flexible booking options before booking your flight and right before your flight. Click here to read about Thai Airways Covid-19 travel updates.

What are the terms for reimbursement for cancelled or delayed flights with Thai Airways?

If your travel plans changed contact customer support and go to this link to read about Thai Airways disruption certificate.

How do I check in for my Thai Airways flight?

To check-in to your flight go to this link. This option is usually available 36 hours and up to 2 hours before departure. Login with your booking reference number, e-ticket number or frequent flyer number and last name.

How do I manage my Thai Airways flight booking?

To manage your flight go to this link. Login with your Thai booking reference and last name. By login into your reservation you'll be able to view, print or email your itinerary and ticket, change classes, select your seat and purchase excess baggage.

What is the status of my Thai Airways flight?

If your flight is near departure or you are going to meet someone at the airport, search for a flight status go to this link. Search by route and date.

How to contact Thai Airways?

To contact Thai Airways, either to file a claim, ask a questions or any other reason, you can do so by calling : 02074091463 (Customer Services) 2079079532 (Royal Orchid Plus) 02085640190 (London Cargo) 02079079548 (Customer Relations) 02089767911 (London Airport)

You can also reach Thai Airways online through this options: