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An issue with EDF Energy?

EDF Energy

Here's a guide through people's most frequent issues with EDF Energy and how to sort them out. Get all the available contact options to reach EDF Energy and how to file a complaint.

EDF Energy telephone numbers

Customer Service 0333 200 5100

How do I switch to EDF Energy?

If you want to suscribe to EDF Energy you have to complete your address details in their website and create an account. Once you have a quote, they will contact your previous supplier and let you know when the switch is done.

What if I want to cancel my contract with EDF Energy?

If you want to cancel your contract with EDF Energy, you have to sign an agreement with a new provider first. Your new provider will contact EDF and you have to wait the final statement in around 6 weeks after your new contract.

What I have to do if I want to continue with EDF Energy after I move?

If you’re moving home and you want to continue with EDF Energy you just have to notify the company a few days before you move (no more tha 14 days) or once you 've move in (no after 30 days). You will need to provide your account number, your new address, the closing meter readings and the contact details of your landord if it is the case.

How to contact EDF Energy?

To contact EDF Energy, either to file a claim, ask a questions or any other reason, you can do so by calling : 0333 200 5100 (Customer Service)

You can also reach EDF Energy online through this options: