An issue with Direct Line?

Direct Line

Here's a guide through people's most frequent issues with Direct Line and how to sort them out. Get all the available contact options to reach Direct Line and how to file a complaint.

Direct Line telephone numbers

Claims 0345 246 8811
Claims 0345 246 8471
Customer Service 0345 246 2272
Customer Service 0345 878 5155
Claims 0345 600 2136
Online Help 0345 878 6446
Accident Recovery 0800 269 015

How do I cancel my policy with Direct Line?

If you wish t terminate your contract with Direct Line you should call 0345 246 8706 . Part of the cost will be refunded and you will be charged for the time usage and administrative fees.

What do I do if I have a car accident being assured by Direct Aviva?

Call the emergency services if there are injured people, take pictures, ask the other driver for his/her contact and insurance details, look for witnesses and their contact information and call 0800 269 015 Direct Line Accident Recovery hotline, 24/7.

What do I do if I have a car breakdown being assured by Aviva?

If your car breaks down get to a safe place, if you have downloaded the app you will be able to inform your position and track the aid. You can also call 0800 400 600 to request assistance.

How to contact Direct Line?

To contact Direct Line, either to file a claim, ask a questions or any other reason, you can do so by calling : 0345 246 8811 (Claims) 0345 246 8471 (Claims) 0345 246 2272 (Customer Service) 0345 878 5155 (Customer Service) 0345 600 2136 (Claims) 0345 878 6446 (Online Help) 0800 269 015 (Accident Recovery)

You can also reach Direct Line online through this options: