An issue with Home Protect?

Home Protect

Here's a guide through people's most frequent issues with Home Protect and how to sort them out. Get all the available contact options to reach Home Protect and how to file a complaint.

Home Protect telephone numbers

Customer Service 0330 660 1000
Claims 0330 660 0660

How do I cancel my policy with Home Protect Insurance?

You can cancel your policy with Home Protect by email at [email protected] or by calling at the following Customer Service numbers: 0330 660 1000 / 0330 660 0660. If you cancel your policy before the first 14 days of purchasing your insurance you will get a full refund. After this cooling-off period you will have administrative fees and will be discounted for the days covered.

How do I make a claim with Home Protect Insurance?

If you wish to make a claim you can call 0330 660 0660 or do it online here. Your policy information will probably be asked. The claims are settled pretty quickly but if the claims are for larger value claims it can take a couple f months (e.g. house fire). You can make unlimited claims per year but it may affect your policy premium when you renew it. Another aspect is that you choose the level of voluntary excess that you would like to pay.

Where can I find information about my payment with Home Protect?

There are several options when it comes to payment. You can pay with someone´s else credit card, make a direct debit for an every month payment and even pay in advance. Other payment options like cheque are also possible. You can find everything related to your payments such as changing method, missing payments, debit and much more in here. everything related to your payments such as changing method, missing payments, debit and much more in here .

How to contact Home Protect?

To contact Home Protect, either to file a claim, ask a questions or any other reason, you can do so by calling : 0330 660 1000 (Customer Service) 0330 660 0660 (Claims)

You can also reach Home Protect online through this options: