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An issue with Stay Sure?

Stay Sure

Here's a guide through people's most frequent issues with Stay Sure and how to sort them out. Get all the available contact options to reach Stay Sure and how to file a complaint.

Stay Sure telephone numbers

Sales 0808 281 8199
Customer Service 01604 552925
Customer Service 0808 281 3031
Customer Service 0333 006 8033
Emergency 01403 288 414

How do I file a complaint with Stay Sure Insurance?

You can file a complaint by email at [email protected]; write to Britannia House, 3-5 Rushmills Business Park, Bedford Rd, Northampton NN4 7YB; or by phone at 0333 006 8033. They will try to give you a response within 3 working days, but if they can´t it can take up to 40 days to reach an outcome

How do I make a claim with Stay Sure Insurance?

To make a claim you can send an email at [email protected] or call (+44) 345 266 1872. You will be asked about your Validation Certificate, any documents or receipts to support the claim you are making, other policy related information.

How do I cancel my policy with Stay Sure Insurance?

To cancel your policy you can call at 01604 552925. The cancellation will take place from the time the notice is received or from the date specified. You can cancel the policy within 14 days and your premium will be refunded, less any administrative fees, charges or claims. After 14 days no premium may be refunded.

How to contact Stay Sure?

To contact Stay Sure, either to file a claim, ask a questions or any other reason, you can do so by calling : 0808 281 8199 (Sales) 01604 552925 (Customer Service) 0808 281 3031 (Customer Service) 0333 006 8033 (Customer Service) 01403 288 414 (Emergency)

You can also reach Stay Sure online through this options: