online-payments > Handepay

An issue with Handepay?


Here's a guide through people's most frequent issues with Handepay and how to sort them out. Get all the available contact options to reach Handepay and how to file a complaint.

Handepay telephone numbers

Sales 8003777382
Customer Service 0333 005 0999
Customer Service 0871 871 3888

How can I file a complaint with Handepay?

You should first call Customer Service at 0333 005 0999. You can also write to Handepay Merchant Services, Westway Park, Galway Crescent, Haydock, WA11 0GR or send an email at [email protected]. You will receive an acknowledge receipt within 5 business days, the issue will be investigated and it can take up to 8 weeks to arrive to a conclusion.

How long does Handepay contract last?

There are different products that you can get and each one has its own contract length that can go between 12 to 48 months. You can always cancel your subscription whenever you want by calling Customer Service at 8003777382. Some cancelation fees may apply for early cancellation.

What are the rates and fees with Handepay?

There are flat rates that include a certain amount of transactions a month. The rate will vary accordingly to the service you with to purchase, for example the payment gateway is £19.99 per month and includes 400 transactions per month among other things. If you exceed the amount of transactions per month any extra will cost 10p each.

How to contact Handepay?

To contact Handepay, either to file a claim, ask a questions or any other reason, you can do so by calling : 8003777382 (Sales) 0333 005 0999 (Customer Service) 0871 871 3888 (Customer Service)

You can also reach Handepay online through this options: