An issue with TNT Express?

TNT Express

Here's a guide through people's most frequent issues with TNT Express and how to sort them out. Get all the available contact options to reach TNT Express and how to file a complaint.

TNT Express telephone numbers

Customer Services 0800100600

How to track your TNT Express parcel?

To track your shipment using TNT Express, go to this link and enter your shipment number or customer reference. The shipment number is on your confirmation email or on the collection manifest under the barcode. The customer reference is an optional reference that's provided during the booking of the shipment

What to do if my TNT Express parcel got broken or is missing?

To make a claim about a lost consignment or a damaged consignment, go to this link and fill out the form.

How to file a complaint with TNT Express?

To file a claim with TNT Express go to this link. After filling out the claim, you you will receive an online claims form. Complete it will all the relevant information. They will try to resolve your problem within three weeks of receiving your completed claim form.

How to contact TNT Express?

To contact TNT Express, either to file a claim, ask a questions or any other reason, you can do so by calling : 0800100600 (Customer Services )

You can also reach TNT Express online through this options: