An issue with Translink Express?

Translink Express

Here's a guide through people's most frequent issues with Translink Express and how to sort them out. Get all the available contact options to reach Translink Express and how to file a complaint.

Translink Express telephone numbers

Customer Servicess 1162751555
Groupage & Same Day 1162754077

How to track your Translink Express parcel?

To track your parcel you'll need your consignment number. To track a pallet go to this link and log in.

What to do if my Translink Express parcel got broken or is missing?

If your consignment was signed as damaged then you can proceed to make a claim. If you signed your goods on a clean POD you are basically stating that you received your items in good condition. You should contact Translink Express customer services to make a claim if you signed your items as damaged or if you never received them.

How to file a complaint with Translink Express?

If you are having any problem with Translink Express contact customer services or email [email protected], this way they can investigate as soon as possible and if required contact their insurance team. If your claim is regarding your items being damaged, after contacting customer service, they will request to see the damaged items to be inspected by the insurance team. Translink Express will collect your items, this is the only way they'll be able to proceed with the claim. If they believe you can proceed with your claim, they'll request a 'letter of intent' from you stating what happened in writing. You have up to three days from the date of delivery and up to 7 for pallets. The damaged items will be returned to you after Translink Express reviews them. You will also receive a claims form to complete which should also include the sales & purchase invoice.

How to contact Translink Express?

To contact Translink Express, either to file a claim, ask a questions or any other reason, you can do so by calling : 1162751555 (Customer Servicess) 1162754077 (Groupage & Same Day)

You can also reach Translink Express online through this options: