travel > Kuoni

An issue with Kuoni?


Here's a guide through people's most frequent issues with Kuoni and how to sort them out. Get all the available contact options to reach Kuoni and how to file a complaint.

Kuoni telephone numbers

Sales 0800 531 6955
Sales 0800 422 0759
Sales 0800 531 6955
Sales 0800 422 0759

What are the costs of cancelling my reservation with Kuoni?

If you wish to cancel your reservation you must notify this via phone or written notice to [email protected]. Note that cancellation fees may apply, especially if there are air and/or cruise tickets. Depending on the cancellation period these are the fees charged by Kuoni: before 61 days: loss of deposit; 60 - 42 days, 50% of total holiday; 41 - 33 days, 60% of total holiday cost; 32 - 15 days, 90% of total holiday cost; 14 days or less, 100% of total holiday cost.

What do I do if I have a complaint with Kuoni?

If you have a complaint you should issue it first to Kuoni Personal Travel Expert. The answer can take up to 28 days. You can also inform about this at [email protected].

Can I make changes to my booked holidays with Kuoni?

Sometimes it is not possible to do this. When possible, administrative fees will be charge, as well as any other costs associated to these changes. You should contact your Kuoni agency first to see what changes can be done.

How to contact Kuoni?

To contact Kuoni, either to file a claim, ask a questions or any other reason, you can do so by calling : 0800 531 6955 (Sales) 0800 422 0759 (Sales) 0800 531 6955 (Sales) 0800 422 0759 (Sales)

You can also reach Kuoni online through this options: