An issue with boohoo?
Here's a guide through people's most frequent issues with boohoo and how to sort them out. Get all the available contact options to reach boohoo and how to file a complaint.
How can I return an item from boohoo?
You have 28 days to return your purchase since the day of receipt. You will need to repack it in something that is non-see through, sealable and waterproof; log in to re Returns Portal, your email and/or last 4 digits of your telephone number will be asked; select desired return option, print return label. Keep in mind that fashion face masks, cosmetics, pierced jewellery, swimwear or lingerie must be unused and unwashed, with all its tags and labels on and they cannot be returned if the seal has been broken.
How can I get refund from boohoo?
To obtain a refund from boohoo you must return your purchase within 28 days by logging in into the Returns Portal, select the desired return option and attach the return label to your package. The refund can take 14 days for the company to process plus the time the bank takes to deposit the refund into your account.