An issue with Boots?


Here's a guide through people's most frequent issues with Boots and how to sort them out. Get all the available contact options to reach Boots and how to file a complaint.

Boots telephone numbers

Customer Service 0345 070 8090
Customer Service 0345 609 0055
Customer Service 01926 463 605
Boots Opticians 0345 125 3752
Boots Hearingcare 0345 270 0999

How can I return a product from Boots?

You can return an item within 35 days after receiving your order to any Boots store. Exceptions apply to medicines, food, personalized gifts or cosmetic products that can only be returned for faulty reasons. Also, free of charge return is available through Royal Mail. Don´t forget to print the return form and include this in the purchase being returned. The product must be in its original package, must be on saleable condition and must be complete with all the accessories and implements.

How can I get refund from Boots?

After you returned your purchase and the process is complete, you will receive an email with the confirmation of the refund an it will be made in the same payment method. This may take up to 14 days for any payment except for PayPal that can take up to 30 days. You can check the refund status online by logging in into your Account/ Return History.

How to contact Boots?

To contact Boots, either to file a claim, ask a questions or any other reason, you can do so by calling : 0345 070 8090 (Customer Service ) 0345 609 0055 (Customer Service ) 01926 463 605 (Customer Service ) 0345 125 3752 (Boots Opticians) 0345 270 0999 (Boots Hearingcare)

You can also reach Boots online through this options: