An issue with Evans Cycles?
Here's a guide through people's most frequent issues with Evans Cycles and how to sort them out. Get all the available contact options to reach Evans Cycles and how to file a complaint.
How can I return a product from Evans Cycles?
You can return your purchase within 28 days with a valid proof of purchase, in unused conditions, with all its labels, tags and original packaging. Returns can be made in site or by post to Evans Cycles, Returns Dept, Parkway Works, 35 Kettlebridge Road, Sheffield. S9 3BZ. Exceptions apply to swimwear, underwear, pierced jewellery, personalised or bespoke items, items which deteriorate or expire rapidly, magazines, items that are sealed for hygiene reasons, computer games with the seal broken. If you bought several items, each one of them must be returned separately.
How can I get refund from Evans Cycles?
To obtain refund you must return your product within 28 days of making the purchase in unused conditions, with all its labels, tags and original packaging. Returns can take up to 7 days to process, where you will get an email confirmation, plus another 7 days for the refund to process and be accredited to the original payment method made.