An issue with Forever 21?
Here's a guide through people's most frequent issues with Forever 21 and how to sort them out. Get all the available contact options to reach Forever 21 and how to file a complaint.
How can I return/ cancel a product from Forever 21?
To return an item log in to your Forever 21 account and select the item to be returned. You can return your purchase within 30 days since delivery, in its original packaging and unused, with all its tags and with a valid proof of purchase. If you wish to cancel your other there is a 1-hour time frame to do so since the moment you place the order. Contact Customer Service through Live Chat and please provide order number, date/time of purchase and customer name.
How can I get refund from Forever 21?
To obtain full refund you must return the item within 30 days since delivery, in perfect conditions, with its original packaging, unused, with all its tags and with a valid proof of purchase. Since exchanges are not possible, you will receive full refund if you comply with the Return terms and conditions. Keep in mind that shipping charges are non-refundable.