An issue with Iceland Foods?

Iceland Foods

Here's a guide through people's most frequent issues with Iceland Foods and how to sort them out. Get all the available contact options to reach Iceland Foods and how to file a complaint.

Iceland Foods telephone numbers

Customer Service 0800 328 0800

How can I return an item from Iceland Foods or amend my order?

You can return groceries withing 14 days of purchase except for perishable food items or items which cannot be re-sold for health reasons once unwrapped. To amend an order, you can do so at any time up to 11pm the day before your order is scheduled to be delivered. There is a limit of 5 amendments per order if the value of the order increases. If the value remains the same of is lower there are no limits to amendments.

How can I cancel an item from Iceland Foods?

You can cancel an order anytime within 14 working days from the moment you received your products except for perishable food items or items which cannot be re-sold for health reasons once unwrapped. If the cancellation is made any day before 11pm log in to your account, select order history and cancel the order. You can also cancel the order through Customer Care at 0800 328 0800. Refunds are made through the same payment method and can take up to 14 days after getting notification of the cancellation.

How to contact Iceland Foods?

To contact Iceland Foods, either to file a claim, ask a questions or any other reason, you can do so by calling : 0800 328 0800 (Customer Service )

You can also reach Iceland Foods online through this options: