An issue with Superdrug?
Here's a guide through people's most frequent issues with Superdrug and how to sort them out. Get all the available contact options to reach Superdrug and how to file a complaint.
How can I return a product from Superdrug?
You can return your purchase within 28 days of receipt as long as it is in unused and resalable condition, except for perishable items, medicines, items personalised for you, sealed products which are not suitable for return due to health or hygiene reasons. Returns are available for in store or by post at Customer Returns Manager, Superdrug Stores plc, Stadium Way, South Elmsall, Pontefract, West Yorkshire, WF9 2XR.
How can I get refund from Superdrug?
To get refund you must return the product within 28 days of receipt, in an unused and resalable condition. Refunds can take up to 14 days after Superdrug receives the product in their warehouses, and it can take 5 more working days for the bank to process the refund and deposits the money into your account. An email confirmation will be sent to you. Refunds are made in the same method you originally used to pay for your purchase.