An issue with Toolstation?

Toolstation

Here's a guide through people's most frequent issues with Toolstation and how to sort them out. Get all the available contact options to reach Toolstation and how to file a complaint.

Toolstation telephone numbers

Customer Service 0330 333 3303

How can I return an item from Toolstation?

To return an item you can go to the nearest Toolstation store within 3o days of purchase, bring a proof of purchase such as receipt, invoice or order reference number and ask for refund or exchange. Some products such as goods that are cut, mixed or made to your requirements, boilers and boiler parts, used macerators, toilets, dirty water pumps, and petrol products cannot be returned.

How can I get a refund from Toolstation?

The quickest way to get a refund is by taking the unwanted item to a Toolstation store with a proof of purchase and request for an exchange or refund. However, some products such as goods that are cut, mixed or made to your requirements, boilers and boiler parts, used macerators, toilets, dirty water pumps, and petrol products cannot be returned. Refunds take between 3 to 14 working days

How to contact Toolstation?

To contact Toolstation, either to file a claim, ask a questions or any other reason, you can do so by calling : 0330 333 3303 (Customer Service )

You can also reach Toolstation online through this options: